Faq

General FAQs

Top General FAQs:

How can I search a course via your website?

All our regular CPD/CPT courses are listed by date on our All Courses page.

There are several ways to search for specific courses and or topics :

1. Search “by categories” – Courses are sorted into different categories according to the nature of the topics. Click on the drop down menu beside the words “Filter Results” and select “Category” to filter courses “by categories”.

2. Search “by date” – Courses are categorized according to the month it is held. Click on the drop down menu beside the words “Filter Results” and select “by date” and the courses will be listed out by date with the most recent month first. Alternatively, you may click on the Calendar View icon to view the courses in a calendar format.

3. Search “by keywords” – Simply type a keyword in the course search bar and a list of related courses or speakers will then show up.

How can I register/book a course?

There are several ways to register/book a course:

1. Via our website – you can first select the course you would like to register. Click “Register Now” and complete the registration form and submit online.

2. By email- you may email us at registration@courses-seminars.com stating the course name and course code with your contact information.

3. By mail – you may complete the registration form in our course brochure or any individual course pamphlets and then mail it back to us together with the payment.

4. By fax – you may complete the registration form in our course brochure or any individual course pamphlets and fax it back to us at 2901-1332.

How do I know if my registration has been accepted?

We will reserve a seat for you after we have received your registration form submitted via our website, by mail or by fax. However, your seat will only be confirmed after you have paid for the course. Upon our receipt of your payment, we will then send you a confirmation by email. We will not inform you of your registration status unless the course you have registered is already fully booked.

What if a course is already fully booked?

We will notify you by phone and will put you on our waiting list for the course. If there is any cancellation before the course, we will notify you immediately.

How can I obtain a course brochure?

Course brochures are available to view and print online, please see the specific course for details. Alternatively, if you prefer to receive the brochure regularly in mail, please send us your mailing information and we will add you onto our mailing list.

What methods of payment does C&S accept?

We accept payment by cheques or cash. You can also direct transfer your payment to our HSBC account (Account No.: 102-437431-001). Please fax us back the deposit slip for reference after such transfer has been made.

How do I cancel my course?

Delegates who cannot attend a course must notify Courses & Seminars in writing at least 48 hours before the course commences.

If the notification is received in writing at least 48 hours before the course commences, (a) where course fees have not been paid, the registration will be cancelled; and (b) where course fees have been paid, the fees paid can be applied toward another CPD / CPT course, executive course or inhouse conference during the next 6 months (extended to the last day of that month). Please note that you will need to register for the new course in the usual manner prior to attending.

If the notification is received less than 48 hours but not less than 3 hours before the course commences (a) where course fees have not been paid, then 50% of the course fees will remain payable and an invoice will be issued for such payment due; and (b) where course fees have been paid, the remaining fees (less 50% course fees as administration charge) can be applied towards another CPD / CPT course, executive course or inhouse conference during the next 6 months (extended to the last day of that month). Please note that you will need to register for the new course in the usual manner prior to attending.

Can I cancel a course and get a full refund?

Course fees are not refundable. However, if you notify Courses & Seminars of your cancellation in writing at least 48 hours before the course commences, the fees paid can be applied toward another CPD / CPT course, executive course or inhouse conference during the next 6 months (extended to the last day of that month).

I just completed a course. When will I receive my certificate? What do I do if I don't receive it?

The course fees included the issuing of a certificate of attendance. Generally, in order to receive the certificate, you must request for one. If you request for the certificate before the start of the course, you can pick it up at the end of the course. If you request for a certificate after the course, we will send it to you within 2 weeks of your request.

Executive Courses / Inhouse Training and Conferences FAQs

Executive Courses / Inhouse Training and Conferences FAQs

What are Executive Courses?

Executive courses are dedicated to provide practical and comprehensive training to our delegates by designing in-depth and detailed courses with practical case studies, exercises and interactive discussions.

Can I cancel an executive course / inhouse conference and get a full refund ?

A 100% refund (less HK$300 handling fee per participant) of the executive course / inhouse conference fee will be given for cancellations by you, written notice of which must reach our office at least 7 days before the start of the executive course / inhouse conference. A 50% refund will be given if cancellation notice is received between 2 – 6 days before the start of the executive course / conference. No refund will be given for cancellations received within 2 days before the start of the executive course / conference.

Can I cancel a hotel conference and get a full refund?

100% refund (less HK$300 handling fee per participant) of the conference fee will be given for cancellations by the registrant, written notice of which must reach our office at least 14 days before the start of the conference. A 50% refund will be given if cancellation notice is received between 7 – 13 days before the start of the conference. No refund will be given for cancellations received within 7 days before the start of the conference.

Accreditations FAQs

Accreditations FAQs

CPD LAW: What is CPD Law?

CPD Law refers to the Continuing Professional Development requirements established by the Law Society of Hong Kong (and some other jurisdictions). The Law Society of Hong Kong requires that a solicitor and a trainee solicitor must accumulate 15 CPD accreditation points in each CPD practice year. Generally, 1 CPD point will be awarded to 1 hour of lecture (excluding breaks) for courses, seminars and conferences in lecture style. For details on the CPD requirements of other jurisdictions you are encouraged to consult the relevant regulatory authority for more information.

As an accredited provider of The Law Society of Hong Kong, all of our courses are officially accredited by the Society. Kindly note that starting from the 1st November 2008, Law Society members are no longer required to scan their membership cards to record course attendance. However, please remember to update your training records.

Please also note that the Law Society has revised the attendance policy with effect from November 2008, a practitioner should not claim any CPD points if he is absent (excluding scheduled breaks) for more than 10 minutes for a course of less than 3 hours or for more than 30 minutes for a course of 3 hours or more in duration.

If you arrive late and leave early in the same course, the grace period or partial award of CPD points will not apply. In such case, no CPD points will be awarded for that course.

CPT SFC: What is CPT SFC?

CPT SFC is the “Continuous Professional Training” programme for licencees under the Securities and Futures Commission of Hong Kong (“SFC”). All licencees registered under the SFC are required to obtain 5 CPT hours fro each of their licence by the end of each year. Please refer to the Guidelines on Continuous Professional Training of the SFC.

CPT SFC: How do I obtain CPT hours from courses organized by Courses & Seminars Limited?

Our courses can fulfill CPT requirements. The SFC has advised that although formal endorsement will not be given for the training we provide, it does not mean that the training programmes we organize do not meet the CPT purpose. You should note that your employer, as the corporate licencee of your SFC registration, is responsible for determining whether our courses or any training course satisfy CPT requirements i.e. that the training you receive are of appropriate standard and relevance to your maintaining and enhancing the technical knowledge and professional expertise. Please check with your employer before registering our courses. Any documentary evidence such as certificates of attendance should be kept for a minimum of 3 years and the SFC may request you/your company to provide same for supporting your CPT activities.

Courses & Seminars Limited does not warrant that the attendance of our courses would automatically be recognized by the SFC as fulfilling your CPT requirements.

You may refer to the SFC (www.sfc.hk) for more details.

CE IFPHK: What is CE IFPHK

CE IFPHK is the “Continuing Education” requirements for members of Institute of Financial Planners of Hong Kong (“IFPHK”). All Certified Financial Planners (“CFP”) registered under IFPHK are required to obtain 15 CE credits every year. Please refer to IFPHK (www.ifphk.org) for more details.

CE IFPHK: How do I obtain CE credits from courses organized by Courses & Seminars Limited for CE IFPHK purposes?

Courses which marked “CE IFPHK” are formally accredited by IFPHK. Please note that you will need to attend the WHOLE course in order to obtain the CE IFPHK credits. Please make sure that you sign in and sign out as evidence of attendance. Any documentary evidence such as certificates of attendance should be kept for a minimum of 2 years and the IFPHK may request you/your company to provide same for supporting your CE activities. Please refer to IFPHK for more details.

CPD ACCOUNTANTS: What is CPD Accountants?

CPD Accountants is the “Continuing Professional Development” programme for members of Hong Kong Institute of Certified Public Accountants (“HKICPA”).  Please refer to HKICPA (www.hkicpa.org.hk) for more details.

CPD ACCOUNTANTS: How do I obtain CPD hours from course organized by Courses & Seminars Limited for Accountants purpose?

As HKICPA approve / accredit all courses which are accredited by The Law Society of Hong Kong, our courses should qualify for CPD points of HKICPA.  Please make sure that you sign in and sign out as evidence of attendance.  You may be required to submit any documentary evidence such as certificates of attendance upon request from HKICPA.

CPD DIRECTORS: What is CPD Directors?

CPD Directors is the “Continuing Professional Development” programme for members of The Hong Kong Institute of Directors (“HKIoD”).  Please refer to HKIoD (www.hkiod.com) for more details.