| Question Section |
________________________________________________________________________________________
Courses |
| How
can I search for a course via your website? |
Show
answer  |
| How
can I register/book a course? |
Show
answer  |
| How
do I know if my registration has been accepted? |
Show
answer  |
| What if a course is already fully booked ? |
Show
answer  |
| How
can I obtain a course brochure? |
Show
answer  |
| What methods of payment does C&S accept? |
Show
answer  |
| Is there any discount package offer ? |
Show
answer  |
| How do I cancel my course? |
Show
answer  |
| Can I cancel a course and get a full refund ? |
Show
answer  |
I just completed a course. When will I receive my certificate?
What do I do if i don't receive it ? |
Show
answer  |
| What is the dress code during the course? |
Show
answer  |
| |
|
________________________________________________________________________________________
CPD
Law |
| What
is CPD Law? |
Show
answer  |
| How
do I obtain CPD points? |
Show
answer  |
| |
|
________________________________________________________________________________________
CPT
SFC |
| What
is CPT SFC? |
Show
answer  |
| How
do I obtain CPT hours from courses organized by Courses & Seminars Limited? |
Show
answer  |
| |
|
________________________________________________________________________________________
CE
IFPHK |
| What
is CE IFPHK? |
Show
answer  |
| How
do I obtain CE credits from courses organized by Courses & Seminars Limited for CE IFPHK purpose? |
Show
answer  |
| |
|
________________________________________________________________________________________
CPD Accountants |
| What
is CPD Accountants? |
Show
answer  |
| How
do I obtain CPD hours from courses organized by Courses & Seminars Limited for CPD Accountants purpose? |
Show
answer  |
| |
|
________________________________________________________________________________________
CPD Directors |
| What
is CPD Directors? |
Show
answer  |
| |
|
________________________________________________________________________________________
Executive
Courses / Inhouse training |
| What
is Executive Courses? |
Show
answer  |
| Can I cancel an executive course and get a full refund ? |
Show
answer  |
| |
|
______________________________________________________________________________________
Conferences
|
| Can I cancel a conference and get a full refund ? |
Show
answer  |
| |
|
| |
| Answer
Section |
________________________________________________________________________________________
Courses |
| How
can I search a course via your website? |
Answer:
There are several ways to search for courses: |
1.
|
Search "by categories" - Courses are sorted
into different categories according to the nature of
the topics. Click on "by categories" and all
courses within that category will show up. |
| 2. |
Search
"by date" - Courses are categorized according
to the month it is held. Click on "by date", and
then the desired "month", all courses held in that month will then show up. |
| 3. |
Search
"by calendar" - This is similar to the "by
date" search except that it is in a calendar form. |
| 4. |
Search
"by keywords" - Simply type a keyword and a
list of related courses or speakers will then show up. |
Back
to Top  |
________________________________________________________________________________________
Courses |
| How
can I register/book a course? |
Answer:
There are several ways to register/book a
course: |
1.
|
Via
our website - you can first select the course you would like to register. Click "Register Now" and complete the registration form and submit online.
(remarks: Online registration is
for members only. To become one of our member, click here to register.) |
| 2.
|
|
| 3. |
By
mail - you may complete the registration form in our course brochure or any individual course pamphlets and then mail it back to us together with the payment. |
| 4. |
By
fax - you may complete the registration form in our course brochure or any individual course pamphlets and fax it back to us at 2901-1332. |
Back
to Top  |
________________________________________________________________________________________
Courses |
| How
do I know if my registration has been accepted? |
Answer:
We will reserve a seat for you after we have received your registration form submitted via our website, by mail or by fax. However, your seat will only be confirmed after you have paid for the course. Upon our receipt of your payment, we will then send you a confirmation by fax. We will not inform you of your registration status unless the course you have registered is already fully booked.
|
Back
to Top  |
________________________________________________________________________________________
Courses |
| What if a course is already fully booked? |
Answer:
We will notify you by phone and will put you on our waiting list for the course. If there is any cancellation before the course, we will notify you immediately.
|
Back
to Top  |
________________________________________________________________________________________
Courses |
| How
can I obtain a course brochure? |
Answer:
Course brochures are available to
view and print online, please see the specific course for details. Alternatively, if you prefer to receive the brochure regularly in mail, please send us your mailing information and we will add you onto our mailing list.
|
Back
to Top  |
________________________________________________________________________________________
Courses |
| What methods of payment does C&S accept ? |
Answer:
We accept payment by cheques or cash. You can also direct transfer your payment to our HSBC account (Account No.: 102-437431-001). Please fax us back the deposit slip for reference after such transfer has been made.
|
Back
to Top  |
| Is there any discount package offer? |
Answer:
We currently offer 2 discount packages - Individual Discount Packages ("IDP") and Organization Discount Packages ("ODP"). However, IDP and ODP can only be used for our regular courses and not executive courses and conferences. Please click here for more details.
We also offer separate discounts on individual courses. You may note on the fees section for each course or "Special Announcements" on our homepage. |
Back
to Top  |
________________________________________________________________________________________
Courses |
| How do I cancel my course? |
Answer:
Delegates who cannot attend a course must notify Courses & Seminars in writing at least 48 hours before the course commences.
If the notification is received in writing at least 48 hours before the course commences, (a) where course fees have not been paid, the registration will be cancelled; and (b) where course fees have been paid, the fees paid can be applied toward another CPD / CPT course, executive course or inhouse conference during the next 6 months (extended to the last day of that month). Please note that you will need to register for the new course in the usual manner prior to attending.
If the notification is received less than 48 hours but not less than 3 hours before the course commences (a) where course fees have not been paid, then 50% of the course fees will remain payable and an invoice will be issued for such payment due; and (b) where course fees have been paid, the remaining fees (less 50% course fees as administration charge) can be applied towards another CPD / CPT course, executive course or inhouse conference during the next 6 months (extended to the last day of that month). Please note that you will need to register for the new course in the usual manner prior to attending.
|
Back
to Top  |
________________________________________________________________________________________
Courses |
| Can I cancel a course and get a full refund? |
|
Answer:
Course fees are not refundable. However, if you notify Courses & Seminars of your cancellation in writing at least 48 hours before the course commences, the fees paid can be applied toward another CPD / CPT course, executive course or inhouse conference during the next 6 months (extended to the last day of that month).
|
Back
to Top  |
________________________________________________________________________________________
Courses |
| I just completed a course. When will I receive my certificate? What do I do if i don't receive it? |
Answer:
The course fees included the issuing of a certificate of attendance. However, in order to receive the certificate, you must request for one. If you request for the certificate before the start of the course, you can pick it up at the end of the course. If you request for a certificate after the course, we will send it to you within 2 weeks of your request.
|
Back
to Top  |
| What is the dress code during the course ? |
Answer:
There is no restriction on the dress code. However, we do appreciate if delegates will be smart casual when attending our conferences.
|
Back
to Top  |
________________________________________________________________________________________
CPD
Law |
| What
is CPD Law? |
Answer:
CPD Law is the "Continuing Professional Development" scheme for members of The Law Society of Hong Kong. It is mandatory and all solicitors who hold a practicing certificate are required to obtain 15 CPD points from the period of 1 November to 31 October of the next year.
|
Back
to Top  |
________________________________________________________________________________________
CPD
Law |
| How
do I obtain CPD points? |
Answer:
As an accredited provider of The Law Society of Hong Kong, all of our courses are officially accredited by the Society. Kindly note that starting from the 1st November 2008, Law Society members are no longer required to scan their membership cards to record course attendance. However, please remember to update your training records.
Please also note that the Law Society has revised the attendance policy with effect from 1 November 2005 as follows:
For courses of less than 60 minutes in duration:
If you are absent for any period during the course, including late arrivals or early departures, you will not receive any CPD points for that course.
For courses of 60 minutes or more in duration:
The Law Society allows a 10 minute grace period of either late arrival or early departure (but not both in the same course) without deduction of any CPD points. However, if you are absent during the course apart from scheduled breaks, you will not receive any CPD points for that course.
For courses of 3 hours or more but less than 6 hours in duration:
(i) 1 CPD point will be deducted for any late arrival or early departure beyond the 10 minutes' grace period of up to 30 minutes from the commencement of the course.
(ii) If you arrive late or leave early for more than 30 minutes or absent during the course apart from scheduled breaks, you will not receive any CPD points for that course.
If you arrive late and leave early in the same course, the grace period or partial award of CPD points will not apply. In such case, no CPD points will be awarded for that course.
|
Back
to Top  |
________________________________________________________________________________________
CPT
SFC |
| What
is CPT SFC? |
Answer:
CPT SFC is the "Continuous Professional Training" programme for licencees under the Securities and Futures Commission of Hong Kong ("SFC"). All licencees registered under the SFC are required to obtain 5 CPT hours fro each of their licence by the end of each year. Please refer to the Guidelines on Continuous Professional Training of the SFC.
|
Back
to Top  |
________________________________________________________________________________________
CPT
SFC |
| How
do I obtain CPT hours from courses organized by Courses & Seminars Limited? |
Answer:
Our courses can fulfil CPT requirements. The SFC has advised that although formal endorsement will not be given for the training we provide, it does not mean that the training programmes we organize do not meet the CPT purpose. You should note that your employer, as the corporate licencee of your SFC registration, is responsible for detemining whether our courses or any training course satisfy CPT requirements i.e. that the training you receive are of appropriate standard and relevance to your maintaining and enhancing the technical knowledge and professional expertise. Please check with your employer before registering our courses. Any documentary evidence such as certificates of attendance should be kept for a minimum of 3 years and the SFC may request you/your company to provide same for supporting your CPT activities.
Courses & Seminars Limited does not warrant that the attendance of our courses would automatically be recognized by the SFC as fulfilling your CPT requirements.
You may refer to the SFC (www.sfc.hk) for more details.
|
Back
to Top  |
________________________________________________________________________________________
CE
IFPHK |
| What
is CE IFPHK? |
Answer:
CE IFPHK is the "Continuing Education" requirements for members of Institute of Financial Planners of Hong Kong ("IFPHK"). All Certified Financial Planners ("CFP") registered under IFPHK are required to obtain 15 CE credits every year. Please refer to IFPHK (www.ifphk.org) for more details. |
Back
to Top  |
________________________________________________________________________________________
CPD
IFPHK |
| How
do I obtain CE credits from courses organized by Courses & Seminars Limited for CE IFPHK purpose? |
Answer:
Courses which mark “CE IFPHK” are formally accredited by IFPHK. Please note that you will need to attend the WHOLE course in order to obtain the CE IFPHK credits. Please make sure that you sign in and sign out as evidence of attendance. Any documentary evidence such as certificates of attendance should be kept for a minimum of 2 years and the IFPHK may request you/your company to provide same for supporting your CE activities. Please refer to IFPHK for more details.
|
Back
to Top  |
________________________________________________________________________________________
CPD Accountants |
| What
is CPD Accountants? |
Answer:
CPD Accountants is the “Continuing Professional Development” programme for members of Hong Kong Institute of Certified Public Accountants (“HKICPA”). Please refer to HKICPA (www.hkicpa.org.hk) for more details. |
Back
to Top  |
________________________________________________________________________________________
CPD
Accountants |
| How
do I obtain CPD hours from course organized by Courses & Seminars Limited for CPD Accountants purpose? |
Answer:
As HKICPA approve / accredit all courses which are accredited by The Law Society of Hong Kong, our courses should be able to claim for CPD points of HKICPA. Please make sure that you sign in and sign out as evidence of attendance. You may be required to submit any documentary evidence such as certificates of attendance upon request from HKICPA.
|
Back
to Top  |
________________________________________________________________________________________
CPD Directors |
| What
is CPD Directors? |
Answer:
CPD Directors is the “Continuing Professional Development” programme for members of The Hong Kong Institute of Directors (“HKIoD”). Please refer to HKIoD (www.hkiod.com) for more details. |
Back
to Top  |
________________________________________________________________________________________
Executive
Courses / Inhouse training |
| What
is Executive Courses? |
Answer:
Executive courses are dedicated to provide practical and comprehensive training to our delegates by designing in-depth and detailed courses with practical case studies, exercises and interactive discussions. |
Back
to Top  |
________________________________________________________________________________________
Executive
Courses / Inhouse training |
| Can I cancel an executive course / inhouse conference and get a full refund ? |
Answer:
A 100% refund (less HK$300 handling fee per participant) of the executive course / inhouse conference fee will be given for cancellations by you, written notice of which must reach our office at least 7 days before the start of the executive course / inhouse conference. A 50% refund will be given if cancellation notice is received between 2 – 6 days before the start of the executive course / conference. No refund will be given for cancellations received within 2 days before the start of the executive course / conference.
|
Back
to Top  |
______________________________________________________________________________________
Conferences
|
| Can I cancel a hotel conference and get a full refund ? |
Answer:
100% refund (less HK$300 handling fee per participant) of the conference fee will be given for cancellations by the registrant, written notice of which must reach our office at least 14 days before the start of the conference. A 50% refund will be given if cancellation notice is received between 7 - 13 days before the start of the conference. No refund will be given for cancellations received within 7 days before the start of the conference.
|
Back
to Top  |